National Processing, LLC
("COMPANY") and its subsidiaries respect your privacy and are committed to
protecting it. COMPANY provides this Privacy Statement to inform you of our
Privacy Policy and practices and of the choices you can make about the way your
information is collected online and how that information is used. We've
structured our websites so that, in general, you can visit COMPANY on the Web
without identifying yourself or revealing any personal information. We make this
notice readily available on our home page and at the bottom of every COMPANY Web
page. Some COMPANY Web pages
are P3P-enabled, which allows you additional control over your personal
information.
COMPANY has also self-certified its privacy practices as consistent with U.S.-E.U.
Safe Harbor principles: Notice, Choice, Onward Transfer, Access and Accuracy,
Security, and Oversight/Enforcement. More information about the U.S. Department
of Commerce Safe Harbor Program can be found at
http://www.export.gov/safeharbor/.
* Sites covered by this privacy statement
* Types of information we collect
* Children's privacy
* How we use your information
* Who we share your information with
* Your choices
* Your privacy preferences and opting out
* Your information and third-party companies
* Access to and accuracy of your information
* Keeping your information secure
* Changes to this Statement
* Contacting us
1. Sites covered by this Privacy Statement
This Privacy Statement applies to all COMPANY-owned websites and domains, and
our wholly owned subsidiaries ("COMPANY websites.").
Links to non-COMPANY websites
The COMPANY websites may provide links to third-party websites for your
convenience and information. If you access those links, you will leave the
COMPANY website. COMPANY does not control those sites or their privacy
practices, which may differ from ours. We do not endorse or make any
representations about third-party websites. The personal data you choose to give
to unrelated third parties is not covered by the COMPANY Privacy Statement. We
encourage you to review the privacy policy of any company before submitting your
personal information. Some third-party companies may choose to share their
personal data with COMPANY; that sharing is governed by that third-party
company's privacy policy.
2. Types of information we collect
This Privacy Statement covers personal information, non-personal data collection
and aggregate reporting.
* Personal information is information that is associated with your name or
personal identity. COMPANY uses personal information to understand better your
needs and interests and to provide you with better service. Once you choose to
provide us with personal information, you can be assured it will be used only to
support your customer relationship with COMPANY. We take seriously the trust you
place in us. COMPANY will not sell, rent or lease your personal information to
others.
On some COMPANY websites, you can order products or services, apply for
instant credit, request information, subscribe to marketing or support
materials, register yourself or your COMPANY products, or apply for a job at
COMPANY. The types of personal information you provide to us on these pages may
include name, address, phone number, e-mail address, user IDs and passwords,
billing and transaction information, credit card information, contact
preferences, educational and employment background, and job interest data. If
you apply for instant credit, we will ask you to provide additional information
such as salary, social security number and banking information. This information
will be used by our financial
services providers in determining whether to extend you credit.
To personalize our websites, services or communications and improve our
products and services, we may also ask you to provide us with information
regarding your personal or professional interests, demographics, and experiences
with our products or services. Providing this additional information is
optional.
* Non-personal information is data about usage and service operation that is
not associated with a specific personal identity. COMPANY collects and analyzes
non-personal information to evaluate how visitors use the COMPANY websites.
Non-personal data we collect may include the pages visited on the COMPANY
websites, unique URLs 1 visited within
http://www.nationalprocessing.com,
browser type and IP 2 address. Most non-personal data is collected via cookies
or other analysis technologies. Nationalprocessing.com
Web pages use cookies, Web beacons
and other technologies for data analysis and
personalization services.
COMPANY also places ads on other websites that may use cookies. To learn more,
read COMPANY use of cookies and Web beacons.
3. Children's privacy
COMPANY is committed to protecting the privacy needs of children and we
encourage parents and guardians to take an active role in their children's
online activities and interests. COMPANY does not knowingly collect information
from children under the age of 13 and COMPANY does not target its websites to
children under 13.
4. How we use your information
COMPANY uses your personal information to provide you with services and to help
us better understand your needs and interests. Specifically, we use your
information to help you complete a transaction or order, to communicate with
you, to provide service and support, to update you on services and benefits, to
personalize promotional offers and to personalize some COMPANY websites.
Occasionally we may also use your information to contact you for market research
regarding COMPANY products or services. We will give you the opportunity to
choose your privacy preferences regarding such communications (see section 7,
"Your privacy preferences and opting out").
Credit card information is
used only for payment processing and fraud prevention. Sensitive personal
information is collected only to facilitate our
financial service providers'
credit decisions and will be shared with them only with your permission.
Credit card information and sensitive personal data are not used for any other
purpose by our financial services providers or COMPANY and will not be kept
longer than necessary for providing the services, unless you ask us to retain
your credit card information for future purchases.
Personal data collected online may also be combined with information you provide
COMPANY through other sources such as product registration, call centers or
public events such as trade shows or seminars.
Personal data given to COMPANY may be transferred across state and country
borders for the purposes of data consolidation, storage and simplified
customer information management.
Non-personal data is aggregated for reporting about COMPANY website usability,
performance and effectiveness. It is used to improve the customer experience,
usability and site content.
5. Who we share your information with
COMPANY will not sell, rent or lease your personal information to others.
COMPANY will not share your personal information with third parties except in
responding to your requests for products or services. Your permission will be
requested when you submit your information.
COMPANY contracts with third-party service providers and suppliers to deliver
complete products, services and customer solutions described in "How we use your
information." Suppliers and service providers are required to keep confidential
the information received on behalf of COMPANY and may not use it for any purpose
other than to carry out the services they are performing for COMPANY. These
service providers may change or we may contract with additional service
providers to better accommodate our customers. COMPANY will not share personal
information with any other third parties without your permission, unless
required by law enforcement action, subpoena, or local law.
COMPANY or its related entities could merge with or be acquired by another
business entity or some or all of their respective assets could be acquired. If
such a combination or acquisition occurs, COMPANY will make every reasonable
effort to notify you in the event we share with the merging or acquiring entity
some or all of your personal information to continue serving you.
6. Your choices
COMPANY gives you the choice of receiving a variety of information that
complements our products and services. You can subscribe to receive certain
product- and service-specific information and COMPANY-wide marketing
communications. communications may include new product information, special
offers, or an invitation to participate in market research. We give you a choice
regarding delivery of communications by postal mail, e-mail and telephone. You
can make or change your choices at the
data collection point or
through COMPANY Terrapass (COMPANY's proprietary online customer registration
tool, available only in the United States). Please refer to section 7 for
further instructions. We will make every effort to honor your preferences. This
option does not apply to communications for the purpose of administering order
completion, contracts, support, product safety warnings or driver updates.
7. Your privacy preferences and opting out
Non-subscription services
COMPANY will not use your personal information for a different purpose than the
one stated when you provided your data. Examples of unrelated uses include
sending communications about special offers, product information, and marketing
messages. You can, however, choose to receive these types of non-subscription
communications by following the instructions below.
Subscription services
To opt-out of receiving communications you have expressly requested (such as
e-mail newsletters, software updates, etc.), use any of the following methods:
* Select the e-mail "opt-out" or "unsubscribe" link, or follow the opt-out
instructions included in each subscription communication
* Return to the Web page(s) where you originally registered your preferences
and follow the opt-out instructions
* Write to the COMPANY Privacy Office - be sure to provide your name, e-mail
and postal address, and relevant information about your COMPANY subscriptions
and registrations
8. Your information and third-party companies
Certain COMPANY services are linked with those from unrelated third-party
companies, some which offer you the option to share with both COMPANY and the
third party personal data you provide. Examples include the ability to register
software products from multiple vendors from a single COMPANY Web page, to
request communications from COMPANY marketing or solution partners, or to enable
order completion through a reseller. We will not share your personal information
with those third-party companies unless you make that choice.
9. Access to and accuracy of your information
COMPANY strives to keep your personal information accurate. We have implemented
technology, management processes and policies to maintain customer data
accuracy. We will provide you with access to your information, including making
reasonable effort to provide you with online access and the opportunity to
change your information. To protect your privacy and security, we will also take
reasonable steps to verify your identity, such as a password and user ID, before
granting access to your data. Certain areas of COMPANY's websites may limit
access to specific individuals through the use of passwords and other personal
identifiers.
The most effective way to view and change your personal information is to return
to the Web page where you originally submitted your data and follow the
instructions on that Web page or use COMPANY.
10. Keeping your information secure
COMPANY is committed to protecting the information you provide us. To prevent
unauthorized access or disclosure, to maintain data accuracy, and to ensure the
appropriate use of the information, COMPANY has in place appropriate physical
and managerial procedures to safeguard the information we collect.
We use Secure Sockets Layer
(SSL) encryption when collecting or transferring sensitive data such as credit
card information. SSL encryption is designed to make the information unreadable
by anyone but us. This security measure is working when you see either the
symbol of an unbroken key or closed lock (depending on your browser) on the
bottom of your browser window.
Credit card numbers are used only for processing payment and are not used for
other purposes. As part of real-time payment processing, COMPANY subscribes to a
fraud management service.
This service gives you and COMPANY an extra level of security to guard against
credit card fraud to
protect your financial data.
11. Changes to this Statement
If there are updates to the terms of COMPANY's Online Privacy Statement, we will
post those changes and update the revision date in this document, so you will
always know what information we collect online, how we use it, and what choices
you have. For material changes to this Statement, COMPANY will provide
notification to affected customers.
12. Contacting us
We value your opinions. If you have comments or questions about our privacy
policy, please send them to the COMPANY Privacy Office or write to us at the
following address:
National Processing, LLC
Privacy Mailbox
1499 N 1350 W
Provo, UT 84604
1 A URL (Uniform Resource Locator)
is the global address of documents and other resources on the
World Wide Web. For
example, http://www.nationalprocessing.com is the URL for COMPANY's U.S. home
page.
2 An
IP address is an identifier for a computer or device on a Transmission
Control Protocol/Internet Protocol (TCP/IP) network, such as the World Wide Web.
Networks use the TCP/IP protocol to route information based on the IP address of
the destination. In other words, an IP address is a number that is automatically
assigned to your computer whenever you are surfing the Web, allowing Web servers
to locate and identify your computer. Computers require IP addresses in order
for users to communicate on the Internet, browse and shop.


